14 texts now telling me I need to drive in and buy a refill from them that THEY decided I had to buy from them.
Very friendly, but I gotta be honest, I have never gone to this pharmacy without having some issues. Never on time.
Soooo, today I'm with a client in Pennsylvania and some guy on my phone says I need to give him my birth date... My what????? Who are you??? Says he's with the pharmacy and needs to discuss my meds, and I need to give him my birth date. Turns out he's with CVS. Not sure why he was calling me, I don't give out my birth date to random people who call me up and demand it without at least introducing themselves, and then I'm still leery. I really try not to do business with anyone who demands my birth date when I say "Hello?".
I get this text saying they see I'm due for a refill on a prescription I had them fill, it said that I need to contact them to let them know if I want it refilled or not. I'm the customer, I don't "need" to contact anybody. I'll let you know if I want to do business with you. I get a text saying they decided to fill it, I need to drive in and buy it from them. This goes back to I'm the customer, don't tell me what I need to do for you. You should see the string of texts threatening they are going to put them back on the shelf if I don't get in there and buy them from them, telling me I need to call them.
They have been out of common meds, then failed to fill the prescription as promised when they did came in and call, or "That will just take us 20 minutes... more.", when we're already through 2 previous "just 20 minutes...", and we're tired of wandering.
Cvs Pharmacy is a US Pharmacy based in Virginia, Minnesota. Cvs Pharmacy is located at 1001 13th St S, Virginia, MN 55792, USA.
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